Having flexible choices is now a way of life, especially for time-poor people, so we are offering more flexibility to our members.
This exciting development means that we will be able to offer members the ability to break down the barrier of time and ensure that they have every opportunity to reach their health and fitness goals at Casey ARC. At the YMCA, we aim to help people become healthier and happier so removing barriers to entry and providing options that suit all lifestyles is important.
As part of our 24/7 format, members will be required to complete an induction process before being able to access the Centre when staff are not available. The induction process will be done online and members will be invited shortly to complete the induction process.
Members are required to clean and sanitise equipment after use
Members must have their access band and have an active membership (not on suspension) to be permitted entry
Permitting access to another person or gaining access to the Centre or using another members access band will result in 24/7 access being terminated to both patrons
Member access bands are non-transferable
Should your access band be lost or stolen, the member must notify the Centre immediately to arrange a replacement. A replacement RFID incurs a fee of $5.
A refresher of the online induction (click here) must be completed to ensure you are familiar with the location of duress buttons and lanyards, defibrillator, emergency exists and assembly areas, fire extinguishers, and first aid kit
The duress pendant or alarm are only to be used in the event of an emergency, otherwise they will be liable for associated callout charges incurred by the security and emergency service providers
To get you started, we have compiled some Frequently Asked Questions (FAQ) below.
If you would like any other further information not listed on our FAQ or are interested in becoming a member at Casey ARC, please call us on 9705 5000, join online or fill out the enquiry form and a member of our staff will be in contact with you shortly.
Already a member and want to have 24/7 access? Click here and complete our 24/7 induction. Once completed your
membership will be rolled over to a 24/7 membership within 3 working days.
* Our aim to have the gym open for the maximum amount of time. Due to Women’s Only Swimming there will be a two hour period, once a month on the second Friday of the month between 8:00pm - 10:00pm, when the Centre will have restricted access and be available for women only.
FAQs
Which memberships include the ability to gain 24/7 access?
24/7 access can be gained on all Health and Wellness memberships, including concession and family memberships. 24/7 access is not available on Aquatic Memberships. You must be 18 years or older.
How will I gain access to the 24/7 gym?
Members wishing to use the health club outside of regular staffed hours will be required to complete a 24/7 access induction online . Upon completion of the online induction you should have 24/7 gym access within 3 business days. This does not happen immediately. You will receive an email once your membership has been activated. Once done, your wristband can be used to access the Centre using the scanner at the main entrance to open the doors outside of regular opening hours.
Until an induction has been done and processed, you will not have access to 24/7.
Inductions can be done online shortly. Members will be invited to complete the induction by email.
NB. You cannot gain access to the facility using another member's membership.
What facilities will I have access to outside of regular staffed hours?
The facilities available include the gym and health club change rooms. You will not have access to the pools, group fitness room or cycle studio.
What are the staffed hours at Casey ARC?
Monday – Thursday
5.30am-10.00pm
Friday
5.30am-8.00pm
Saturday- Sunday
8.00am-8.00pm
These hours are subject to change,
Can the pools be used 24/7?
No, the pools cannot be used outside of staffed hours. There will be no changes to the opening times for the pools. The doors to the pool area will be locked as per the regular closing times to prevent access to the pools.
What safety measures are in place for members using the facilities during non-staffed hours?
A state of the art security surveillance system is in place. Duress buttons are provided in the following locations:
cardio area of the health club
strength training area
both male and female changing rooms
disabled change room
Duress buttons will contact the control room who will arrange for emergency assistance.
Mobile duress buttons are available to be worn while working out or using the change rooms.
A first aid station, including a defibrillator, is provided in the gym, located in the area near the toilets / change rooms.
The member induction process for 24/7 access ensures members understand and agree to comply with safety requirements and emergency procedures.
Will the introduction of 24/7 access increase my membership fees, or is there an additional cost?
There will be no increases to membership prices related to 24/7 health club access.
Will there be any staff working outside of the current opening hours?
No. As is the case with other 24/7 health clubs, the Centre will not be staffed outside of the regular opening hours.
Will the gym be inaccessible at any time?
There will be a two hour period, every second Friday evening of the month between 8:00pm - 10:00pm when the Centre will have restricted access for women only. This is to fit in with the Women's Only Swimming done at the Centre at the same time.
What if I don’t want 24/7 access?
You don’t need to do anything. Just continue using your membership within the regular opening hours.
What if I can't access the gym outside of staffed hours?
There are a number of reasons why this may be the case.
Examples include:
money owing on your account
concessions cards expiring
24/7 access is still pending (it can take up to 3 business days to complete the induction process)
Please contact Casey ARC on 9705 5000 during staffed hours or visit us in Centre to resolve any issues.
